FAQ's

FREQUENTLY ASKED QUESTIONS

Estimated delivery times:

Shipping times may vary depending on customs or local couriers.

Yes.
Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Yes, Sotarab ships internationally to most countries worldwide.

No.
Import duties or customs taxes, when applicable, are the responsibility of the customer according to local regulations.

Occasional delays may occur due to customs inspections, weather conditions, or courier operations.

If your order experiences an unusual delay, contact our support team and we will assist you.

Orders can only be modified or cancelled within a short period after purchase.

Please contact us as soon as possible after placing your order.

We accept secure online payments through major credit/debit cards and other payment methods available at checkout.

Many of our products feature oversized or relaxed fits inspired by Arabic fashion aesthetics.

Please review the product description and our Size Guide carefully before purchasing.

If the package has not yet been shipped, we may still be able to update the address.

You can contact us anytime at:

sotarab@outlook.it
+39 348 445 0981